FaQ

Question	Solution	Reason
the ice cream texture were too soft?	Did you shake the box once in a while? Did you add 4 big n full tablespoon of Salt? Did u put too much Water? Do you still have ice in the box?	Shake the box once in a while will freeze the ice cream better. putting more salt will freeze better,be generous with the salt..1kg/80cent.is cheap. do not put more then 1/3 cup of water..less water will be good refill the ice when 50% of the ice are melted.
Do i need to stir all the time?	no! just scrap the harden part at the bottom to mix with the soft one when it is freezing.	do not stir and stir if the ice cream is not freezing at the bottom !
What kind of ice is suitable?	cube ice, tube ice, crush ice	The ideal size is the shape of 50cents or 20cents.Not too big. It takes longer time to freeze if the ice is bigger.
The first 2 cups of ice are almost melted. Should I refill ice?	Refill a cup of ice whenever the ice is melting.	You need to refill the ice if you wish to continue making ice cream.
Does it need to refill water into it?	No	The ice melts into water. You don’t have to add any water.
Do I need to shake the box frequently?	Yes .frequently	Shaking the ice cream maker results a better and faster freezing.
How long to freeze 400-500ml of ice cream mixture?	Roughly 40-50minutes.	Higher fat content in the mixture will freeze faster than the low fat mixture.
It is not freezing After I refill 3 cups of ice.	.Add a tablespoon of salt	. The percentage of salt reduced when the 3rd cup of ice added
How should I clean the ice cream maker?	Rinse the wooden box with water. Wipe dry. Soap the steel container.	Shake the wooden box to remove excess water. Dry it with kitchen tower. Do not soak in water for days.
How much ice to refill each time?	.Roughly a cup of ice	.The stainless steel container will not be able to contact with the water if the ice is too much.(water is the conductor,the container will not be able to freeze without touching the water)
Can I use other than table salt?	yes	Any salt will do. Add a little more with the salt.